FAQ

General FAQ

PROOF is sold online and in 200+ retail stores in South Carolina, North Carolina, and Florida. We’re consistently adding new partners and locations. For an accurate listing of sites click HERE!

PROOF contains 7% Alcohol by Volume (ABV) or 14 proof. For comparison, the average beer contains 4.5% ABV and the average glass of wine contains 11.6% AVB. You must be 21 years of age to purchase and consume PROOF.

We ship PROOF to all U.S. states and the District of Columbia, except for Alabama, Delaware, Mississippi, Utah, Alaska, and Hawaii, due to strict alcohol delivery restrictions in these states. If you provide a shipping address that is one of these states, we regret that we will have to cancel your order. 

Our premium shipping experience includes overnight shipping via UPS Next Day Air. We do not ship to P.O. boxes. Someone on the PROOF team will email you updates and tracking information as the status of your order changes. Orders received between Thursday and the end of the day Sunday will arrive on the following Tuesday. Orders received between Monday and the end of the day Wednesday will arrive Friday.

A signature is required upon delivery from someone over the age of 21. You must be available to receive the ice cream upon the first delivery attempt, or it will melt.‎ Anyone under the age of 21 is strictly forbidden to order, purchase, or accept delivery of PROOF. 

Because PROOF Alcohol Ice Cream is a high-quality frozen alcohol product, it is shipped overnight on dry ice under strict shipping protocols. PROOF makes no margin on shipping and handling. We charge the same as-shipped price for the product no matter where it is shipped, and we actually absorb much of the additional shipping and handling expense needed to deliver the product in perfect condition. We are dedicated to providing the best quality product to all of our customers. 

ALL SALES ARE FINAL. There are no returns, modifications, or cancellations allowed on any order once it has shipped. If, for any reason, an order that has been attempted for delivery and then returned or declined by the buyer or recipient, which includes failed delivery as a result of adult signature not available or claimed within the allotted time provided by the shipping carrier, you may be penalized a waste fee. On the other hand, if you receive and sign for your ice cream and it doesn’t arrive perfectly frozen, we will reship the order at our cost. Contact orders@proofalcoholicecream.com

We offer e-gift cards, which can be purchased online and redeemed online only. You can purchase them HERE!

We offer membership to our High PROOF Club, which ships four pints, four times per year, and provides members with first-tastes on new flavor releases and cool swag. We’re planning to add in-person events to mix as soon as we can. You can find it HERE!

Shipping FAQ

We ship PROOF to all U.S. states and the District of Columbia with the exception of Alabama, Delaware, Mississippi, Utah, Alaska, and Hawaii, due to strict alcohol delivery restrictions in these states. If you provide a shipping address that is one of these states, we regret that we will have to cancel your order. 


You must be 21 years of age or older to purchase PROOF, and you must be available to sign for the package when delivered by UPS. Anyone under the age of 21 is strictly forbidden to order, purchase, or accept delivery of PROOF.

CONSUMING DISTILLED SPIRITS, BEER, COOLERS, WINE AND OTHER ALCOHOLIC BEVERAGES MAY INCREASE CANCER RISK, AND, DURING PREGNANCY, CAN CAUSE BIRTH DEFECTS. FOR MORE INFORMATION GO TO WWW.P65WARNINGS.CA.GOV/ALCOHOL